Terms of Use
Last updated: October 30, 2026. These terms apply to this website and to inquiries sent through it.
Using this website
You are welcome to browse, read and share links to this site. You agree not to interfere with its operation, to attempt to access parts of it that are not public, to submit automated or bulk inquiries, or to use the site for any purpose that is unlawful. We may change, suspend or discontinue any part of the site at any time.
Inquiries are not orders
The inquiry form is a way to start a conversation. Sending one does not create a contract, reserve production capacity or obligate either of us. An order exists only when we have both agreed — in writing — to specific designs, quantities, pricing, timing and packaging. Until then, nothing on this website should be read as an offer, quotation or acceptance.
The confirmation page that follows a successful form submission means only that your message reached us. It is not confirmation of an order.
Product descriptions and photography
Candy is showcased here through descriptive text and imagery that illustrate our handmade style. Individual pieces vary in color, pattern, shape and size, and the images on this site should be read as representative rather than as a photograph of a specific piece you will receive.
Flavor notes on this website describe the impression a design is built around. They are not ingredient lists, allergen statements or nutritional information. We do not publish those details on the site because formulations and supplier documentation change; we provide current, verified information for the specific candy you are considering when you ask for it.
Pricing, availability and timing
Prices are not published on this website. Pricing, availability and scheduling are confirmed individually and in writing, and they may change depending on design, quantity, season and notice. We do not publish shipping promises, delivery windows or guaranteed response times, and any date mentioned on the site — including a preferred date you enter in the form — is a preference rather than a commitment on our part.
Your submissions
You confirm that the information you send us is accurate and that you are entitled to share it. Do not submit payment card numbers, identification numbers, medical records or other sensitive information. Do not send artwork, logos or trademarks that you do not own or have permission to use.
We use the details you submit to respond to your inquiry, as described in our Privacy Policy.
Intellectual property
The Chromavale name, the text on this website, the page layouts, the candy design names and the imagery are owned by Chromavale or used with permission, and may not be copied, republished or used commercially without our written consent. You are welcome to link to any page on this site.
No professional advice
Nothing on this website is medical, nutritional or dietary advice. If you have a health condition, an allergy or a dietary restriction, speak with a qualified professional and ask us for verified product information before deciding whether any candy is appropriate.
Availability of the site
We aim to keep this site accurate and working, but we provide it as it is. We do not warrant that it will be uninterrupted, error-free, or that every link or description will always be current. If you spot something wrong, tell us and we will fix it.
Limitation of liability
To the extent permitted by law, Chromavale is not liable for indirect, incidental or consequential losses arising from use of this website or from reliance on its content. Nothing in these terms limits liability that cannot lawfully be limited, including liability for death or personal injury caused by negligence, or for fraud. If you are a consumer, you keep the statutory rights that apply where you live.
Governing law
These terms are governed by the laws of the State of Minnesota, United States, without regard to its conflict of law rules. Any dispute that cannot be resolved between us will be handled by a court of competent jurisdiction in Minnesota.
Changes to these terms
We may update these terms as our practices change. The version published on this page, with the date shown at the top, is the one that applies. Continuing to use the site after an update means you accept the revised terms.
Contact
Questions about these terms: Chromavale, 1404 E Franklin Ave, Minneapolis, MN 55404, United States · (605) 894-6514 · info@qavento-house.shop